1. Introduction

These Terms of Service ("Terms") govern your use of the ShopRunnerapplication and services ("Service") operated by Runner Technology Ltd ("we", "us", "our"). By accessing or using the Service you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of yourself or the business you represent. By using the Service, you represent that you meet these requirements.

3. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

4. Pricing & Subscriptions

ShopRunner is currently free for every user during our launch period. There are no paid plans, subscriptions, or in-app purchases active in this version of the Service.

We may introduce paid subscription plans in a future release. If and when we do, existing users will receive at least 30 days' written notice before any plan becomes paid, and the terms applicable to those subscriptions will be made available before any charges apply. On iOS, paid subscriptions will be sold exclusively through the App Store using Apple In-App Purchase.

5. Your Data

You retain ownership of all data you submit to the Service ("Your Data"). You grant us a limited licence to host, store, and process Your Data solely to provide and improve the Service.

We will not sell Your Data to third parties. See our Privacy Policy for details on how we handle your information.

6. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
Attempt to gain unauthorised access to any part of the Service or its related systems.
Interfere with or disrupt the integrity or performance of the Service.
Reverse-engineer, decompile, or disassemble any part of the Service.
Use the Service to transmit any malware, viruses, or other harmful code.

7. Intellectual Property

The Service, including its design, features, content, and underlying technology, is owned by Runner Technology Ltd and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features.

Third-party supplier, brand, and product names and logos that appear within the Service are shown solely to help users identify the supplier or product concerned. All such names, logos, and trademarks remain the property of their respective owners and their use within ShopRunner does not imply any affiliation with, endorsement by, or sponsorship from those parties. See our Trademarks page for details and for how trademark owners may contact us.

8. Availability & Support

We strive to keep the Service available at all times but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable advance notice. Support is provided via email at [email protected].

9. Limitation of Liability

To the maximum extent permitted by law, Runner Technology Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Our total liability for any claim arising from or relating to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

You may cancel your account at any time from Settings → Delete Account. We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service ceases immediately. You may request export of Your Data within 30 days of termination.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice within the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Third-party wholesaler integrations

ShopRunner offers optional integrations with third-party wholesalers you already hold an account with. These integrations help you transfer items you have already added to your ShopRunnerlist into your own wholesaler basket / trolley on the wholesaler's own website, using your own wholesaler account.

Independence. ShopRunner is an independent tool. We are not affiliated with, endorsed by, sponsored by, or partnered with any wholesaler unless we explicitly say so on the relevant integration screen. The use of supplier names and logos within ShopRunner is for identification only.

You initiate every transfer. ShopRunneronly acts on the wholesaler's website when you tap a button asking us to do so. We do not run background sends, schedule automated orders, or perform any action on your behalf without your explicit, in-session instruction. You can watch the basket fill in real time.

Your credentials.Where a wholesaler integration requires your login, the credentials and session tokens you capture stay on your device. You can disconnect at any time from the basket's menu, and your business owner can disable an integration org-wide from ShopRunner's admin settings.

Your responsibility for compliance with wholesaler terms. You are responsible for ensuring that your use of these integrations is consistent with your own agreements and the terms of service of the wholesalers you connect to. ShopRunner does not guarantee that integration with any particular wholesaler will remain available, and we may suspend or remove an integration at any time, including in response to a request from the wholesaler.

Data origin.Some integrations display data sourced from wholesaler websites or APIs. That data remains the property of the relevant wholesaler. We do not warrant accuracy or completeness; the wholesaler's own site is the authoritative source of price, stock and contract terms for your account.

14. Contact

If you have questions about these Terms, contact us at [email protected].